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Funeral Homes

Run every case from the first call to the final statement.

Every case from first call to final statement

Case management, family records, service scheduling, merchandise, and statements — built for funeral homes handling both at-need and pre-need arrangements.

Sound familiar?

The day-to-day generic tools never planned for.

Case files live in paper folders and a whiteboard, so no one knows which arrangements are still mid-stage.

Pre-need and at-need get mixed together, and statements get rebuilt by hand in QuickBooks.

Directors juggle service dates, dispositions, and merchandise across three different tools.

Switching off SRS, Passare, or Osiris means relearning everything for features you don't use.

What you get

Built for the realities of the work — not a generic POS with a new color.

Case board by stage

Every case moves through intake, arranging, scheduled, in-service, and completed. Each carries its director, disposition (burial or cremation), service date, and location at a glance.

At-need and pre-need on one ledger

Each case is flagged by care type, so pre-need arrangements are tracked and surfaced separately from active at-need work — no separate spreadsheet.

Statements that build themselves

Families are customer records, estimates reuse quotes, statements reuse invoices, and merchandise comes from inventory — so an itemized statement is one step, not a manual rebuild.

The week at a glance

Active cases, services scheduled this week, open pre-need, and arrangements completed this month — the numbers a director actually checks every morning.

What your team can manage

Everything your operation runs on — in one place.

Cases by stage, from intake to completed
Family records and contacts
Service scheduling, location, and disposition
At-need vs pre-need arrangements
Merchandise and the general price list
Estimates and itemized statements
Directors assigned per case
Payments and account balances

Make it yours

Customize Kache to how you already work.

No two operations run the same. Shape the fields, workflows, dashboards, and access — and the look — without waiting on a developer.

Custom fields & forms

Capture the exact data your business needs on any record — no unused boxes, no missing ones.

Pipelines & workflows

Match your real process, stage by stage, with the rules and required fields you decide.

Dashboards & reports

Build the views your team lives in, save them, and share them by role.

Roles & permissions

Control exactly who can see and do what — down to the module and the action.

Your terms & picklists

Speak your industry's language. Rename fields, statuses, and lists to match how you talk.

Light or dark, your brand

Theme it to your shop — light mode, dark mode, and your own accent colors.

Want to see it on your data?

Book a tailored demo — we'll show you the funeral homes workflow on your numbers.